Relax Blacksburg Website Privacy Policy

Our Promise to You

At Relax Blacksburg, we value your trust and fully protect your personal information with the same strict standard of care we apply to your time on our massage tables. We believe in absolute transparency, and this page details exactly how we handle your details when you use our website or book an appointment.

1. What We Keep on File

We only ask for the basic operational details needed to smoothly manage your studio reservations and keep in touch 

  • Your Contact Details: Your name, email, and phone number when you fill out our secure contact forms or join our private studio waitlist

  • Your Scheduling & Payment Data: When you secure a session online, your credit card is processed safely through our integrated partner, Square Appointments. We never see or store your raw card numbers on our local studio files.

  • Your Studio Notes: Any personal allergy updates or prenatal due dates you share at checkout are kept completely private so our therapists can safely prepare your hand-blended oils and table cushions before you arrive.

2. How We Care for Your Information

Your details are used strictly to support a calm, unhurried client experience. We will never sell, trade, or share your email address, phone number, or personal notes with outside marketing brokers or third parties. We only use your data to:

  • Send your instant text or email appointment confirmations
  • Review our private waitlist entries daily so we can actively prioritize our regular clients whenever a table opens up
  • Send out our casual studio news and seasonal updates (which you can easily opt-out of at any time)

3. How We Protect Your Peace

Our website uses modern encryption to shield your form responses from automated internet spam bots. Access to your booking details is strictly limited to our core studio team to ensure your privacy remains entirely uncompromised inside and outside our suites.

Traffic Analytics & Cookies: Our site utilizes basic visitor analytics tools to help us understand general traffic patterns around our pages. These tools utilize cookies (small text files saved by your browser) to gather anonymous metrics like general page views. You can easily disable cookies in your web browser settings at any time if you prefer.

If you ever have a question about your personal details or want us to update your information manually, please Contact Us Directly at any time.